Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005126337 Incident Date: Jan, 14 2005
Consumer's City: GREENWICH Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:fan/motor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J8GW68J32C Date added to File: May, 23 2021
Date Complaint Received: Nov, 11 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 09 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Turned on my 02 jeep grand cherokee on a cold january morning, there was no heat after several minutes. this problem persisted for a week and after bringing my vehicle to a nearby dealer, i was informed the blend door actuator had failed. the cost to repair the issue would be in excess of $1000 and if i had opted to perform the procedure myself the parts alone would have cost upwards of $300 and taken at least 8 hours to complete. this seems to be an issue on all 1999-2004 jeep grand cherokees and leads to complete heat failure with excessively expensive repair costs. *tr