Consumer Complaint Detail

NISSAN / XTERRA / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006051683 Incident Date: Jan, 02 2006
Consumer's City: SEVERN Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: Nissan North America, Inc.
Model Name: XTERRA Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Trailer hitches
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5N1AN08W05C Date added to File: May, 23 2021
Date Complaint Received: Jan, 02 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a nissan xterra in sept. last year. almost immediately there was a recall on the tow hitch assembly. i called and scheduled to get it replaced at the dealer where i purchased. i confirmed on the phone they had the part. i took vehicle in and at the end of the day the service dept. called me to say there was no part in stock. this happened in oct. they told me the shipment should be in nov. that i would be first on the list they would give me a call. now we are in the new year and i call the same dealer to find out nissan has yet to distribute any replacements. here i am 3 1/2 months later and still no word on when. i called headquarters and held for as long as 25 minutes and could never get through. what to do with this dealer and manufacturer? i specifically bought this vehicle with towing in mind. however, there recall states do not tow under any circumstances. thank you.. *nm