Consumer Complaint Detail

PONTIAC / GRAND AM / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006051983 Incident Date: Jan, 01 2006
Consumer's City: BIRCH RUN Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND AM Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2NF52T71M Date added to File: May, 23 2021
Date Complaint Received: Jan, 05 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Feb, 28 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated the vehicle stalled intermittently for about seven months. there were no warning indicators before the vehicle stalled. additionally, when the vehicle stalled it will not restart without the computer being reprogrammed. every time the vehicle was towed to the dealer. the only thing the dealer did was reset the computer. after the vehicle was in the dealership 5 times for this problem the contact began resetting the computer. the dealer's service manager showed the contact how to reprogram the computer by turning the ignition on, allowing the security light to flash ten minutes, turn the ignition off, and restart the vehicle. the dealer identified the problem as a short in the ignition switch. the vehicle is currently at the dealer awaiting repair of the ignition. the dealer offered two options for repair, to replace the entire ignition system or jump the security system. if the security system was by passed it will no longer activate. there are two technical service bulletins (tsbs) concerning the ignition, tsbs 010849020 and 020604011. *ak updated 02/27/06. *jb