Consumer Complaint Detail

BUICK / TERRAZA / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006052312 Incident Date: Jan, 07 2006
Consumer's City: FREEHOLD Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: TERRAZA Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Electronic stability control:automatic (asc)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5GADV33L05D Date added to File: May, 23 2021
Date Complaint Received: Jan, 08 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Yesterday january 8, 2005 we took a trip to a relatives house in pennsylvania. on our way home and luckily for us in the town we live in, our terrazza started make a screeching noise and the brakes locked bringing the car to a grinding stop. it was the scariest thing that has ever happened to us. the car could not be driven even a few feet,the display panel said "stability control active". we were very fortunate that the car behind us was able to swerve out of our way or there would have been a serious accident. i can't help but wonder what would have happened if this incident happened 30 minutes before and we were on the highway traveling at highway speed. i know since i was in the car, i believe we would not be alive to tell you about this incident. we called on-star but they were unable to diagnose anything and called a tow truck to have the car towed to the nearest dealer, freehold pontiac/buick/gmc. the dealer was able to determine that it was a short in a wire under the dashboard and the car was repaired and ready for pick-up. i refused to pick the car up because i am afraid that if this happens again i might not survive nor will my family. the dealer agreed to keep the car another day and to provide us with further details about the wires tomorrow. this is a major safety issue and many gm models either have or will be equipped with this type of system soon. there is no way to disengage this system. *nm