Consumer Complaint Detail

FORD / EXPEDITION / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006052726 Incident Date: Jan, 11 2006
Consumer's City: CLIFTON PARK Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMFU18L1VL Date added to File: May, 23 2021
Date Complaint Received: Jan, 11 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the contact stated after receiving nhtsa recall campaign 05v388000 concerning the vehicle speed control, the interim deactivation repair was performed as indicated in the recall. when the parts were available the recall repair was completed by the dealer. although the vehicle displayed no previous problems with the cruise control, after the recall was completed, the cruise control did not work. the vehicle was returned to the dealer. a diagnostic test determined there was a resistance short and high current exposed by the newly installed switch. the service department suggested the problem was not the newly installed switch, but a condition as a result of the interim deactivation which exposed some of the wires. *ak the resistant short out and there was high current. all they fixed was a fuse jumper wire between switch and vehicle speed control unit. *ak