Consumer Complaint Detail

SUBARU / OUTBACK / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006052984 Incident Date: Jan, 05 2006
Consumer's City: PAOLI Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: OUTBACK Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control:gas recirculation valve (egr valve)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 15 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We own two subaru outbacks, a 2003 wagon & 2004 sedan, both purchased new from, and serviced by, the same dealer, rafferty subaru, west chester, pa. when the defrost is turned on, the air recirculation is not available. when following vehicles in rain &/or snow when the defrost is needed, external exhaust fumes are sucked into the car... in slow or stopped traffic, this has made myself and other occupants feel ill. the only solution is to turn off the defrost, but this allows the windows to re-fog / -frost cutting visibility. i've inquired twice at my subaru dealer and they confirmed that the recirculation cut-off is by design, and have contacted subaru via the internet and received the same answer, with reference to pages in my owner's manual describing the circumstance and no resolution. *nm