| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006053110 | Incident Date: Jan, 13 2006 |
| Consumer's City: LOUDONVILLE | Consumer's State: NY |
| Vehicle Transmission Type: | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: VOYAGER | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1C4GJ25392B | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 16 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 14 2001 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The rear brakes (both) of my 2002 voyager failed - was making loud mechanical noise, when the parking brake is released it did not release the brake (the car will not move for few minutes), make loud noise while braking. the dealer told me ice and water got inside the brake drums and frozen the pads, eventually the whole brake system failed. there is service bulletin #05-003-05 which exactly described the problem and how to fix it. the plate-rear drum brake (2), shoe kit, cylinder, fluid, and drums were replaced at a cost of $627.16 including labor and taxes. i believe this problem should be considered serious and be a 'recall' so that the problem is fixed free of charge to the customer. i called chrysler at 800 992 1997 to claim reimbursement for the repair work. the chrysler agent told me that the vehicle is out of warranty for a long time there will not be any assistance. *jb |
