Consumer Complaint Detail

VOLVO / S60 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006053227 Incident Date: Jan, 06 2006
Consumer's City: SAN FRANCISCO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: S60 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV1RS61R112 Date added to File: May, 23 2021
Date Complaint Received: Jan, 17 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 09 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 5 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: (1) at around 6:30am, saturday, january 7, 2006, i was driving in san francisco going downhill. once i hit the bottom of the hill, i began taking a left turn. (2) in the process of conducting my left turn, my car completely stalled and all power steering was lost. had there been parked cars on the road that morning, i would have directly hit them due to the lack of power steering as i slammed on my brakes to stop from hitting the sidewalk. immediately, the "reduced performance" light came on and fortunately, after 10 minutes of leaving my car in the middle of the road because it would not start, i was able to start it again and drive it back to my home. (3) i took the car to royal motors, 1525 howard street, san francisco, ca and they informed me that there had been an extended warranty associated with the etm failure. however, volvo had instructed them to first attempt to clean the etm and see if there are any failures after cleaning. i told the representative that if this happens again, i may not be in san francisco as i commute on the freeway to work in palo alto each day. they said this is the only way to have volvo pay for the etm failure. so, i simply said okay and received my car back the next day. *nm