| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006053292 | Incident Date: Jan, 13 2006 |
| Consumer's City: LAKE STEVENS | Consumer's State: WA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Honda (American Honda Motor Co.) |
| Model Name: ODYSSEY | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2HKRL1854YH | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 18 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 26 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Purchased vehicle used from private party with 45,000 miles on it. vehicle was well maintained by previous owner and i continued with all required maintenance per honda service manual. a slight bearing growl was audible for several thousand miles before failure at 55,000 miles. transmission began shifting hard from 1-2, and slowly on other shifts. took vehicle to reputable transmission shop and had it rebuilt at a cost $3100. evidently, honda has extended its warranty to 7 years/ 100,000 miles to vehicles whose vin # falls within the lot of those with abnormally high transmission failure rates. since my vehicle is classified as a 'grey market', it doesn't qualify to receive extended warranty coverage. but if this vehicle had stayed in canada, honda would've replaced it when it failed. or if this same vehicle had spent a year/ 12,000 miles in canada before it was transferred to the u.s., honda would've replaced the transmission. but they won't for me due to a technicality. how's that for customer non-service! to any reasonable person this is bull#@%*! any known factory defect should be warranted no matter where the vehicle is used or how it was originally sold. if honda seeks to claim superiority over other brands based on reliability and customer care they should stand behind their product and deal fairly with customers that have legitimate warranty claims and not hide behind some legal loophole they and other automakers probably had a hand in creating. since this problem is an obvious safety issue, i believe there should be a recall, not just a 'selective' warranty. *nm |
