Consumer Complaint Detail

DODGE / VAN / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006053299 Incident Date: Jan, 15 2006
Consumer's City: HAMPTON Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: VAN Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4GP44372R Date added to File: May, 23 2021
Date Complaint Received: Jan, 18 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 22 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have been researching complaints about my 2002 dodge grand caravan. there is a problem with the front suspension and steering that have been repeatedly reported, and i have the same complaint. i am experiencing a noise and vibration while turning the steering wheel. the technician informed us there is a tsb for the problem, and the repair cost are estimated at $275.00. the suspension problem is a knocking and rattling sound in the front end. the technician has said the sway bar bushings, and links need to be replaced. the estimated cost for those repairs is an additional $375.00. i have not made the repairs as they were not covered under my warranty. *nm