Consumer Complaint Detail

FORD / MUSTANG / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006053360 Incident Date: Jan, 16 2006
Consumer's City: LOS ALAMITOS Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: MUSTANG Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP40654F Date added to File: May, 23 2021
Date Complaint Received: Jan, 18 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In the morning, after driving my car approximately 10 minutes, (before entering the freeway on ramp) the engine just shut off. i was able to turn the key to the off position, and while still moving (in second or third gear) i was able to restart the car on the first attempt. i did use the vehicle mid-day without any mishaps. later that evening after driving home approximately 40 minutes, (after exiting the freeway) the engine shut off again (while in third gear). i was able to again turn the key to the off position, and while in motion i was able to restart the car on the first attempt. on the drive home that evening and the next morning there were no further mishaps. i contacted the ford dealer that evening, and was advised to bring in the car the next morning. i was not advised to have it towed or that it would be unsafe to operate. the mechanics drove the vehicle for 12 miles, and were unable to duplicate the motor turning off. they advised me that they had thoroughly checked the car, but were unable to find anything wrong, and the car was ready to be picked up. i was expressed my concern repeatedly about driving everyday on the freeway to their representative, but was offered no explanation as to why the engine just turned off. at this point i continue to be concerned about the safety of driving this vehicle. *jb