Consumer Complaint Detail

FORD / EXPLORER / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006053499 Incident Date: Jan, 19 2006
Consumer's City: AQUEBOGUE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU75E15U Date added to File: May, 23 2021
Date Complaint Received: Jan, 20 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 24 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving my 2005 ford explorer which i purchased brand new in october 2004, when all of a sudden my gas gauge was reading e and my service engine soon light was on. this happened may 13, 2005. i immediately brought it to the dealer and was told that the fuel pump needed to be changed. since i had filled the tank the day before they wanted me to drive around and use the gas up. i refused and the wound up draining my tank. well after filling my tank up on january 20, 2006 again my gauge is ready almost e and the dash keeps telling me i have a low fuel level. this time i wasn't even driving it happened after restarting my car when they finished pumping my gas. back to the dealer i go and again i am told that the fuel pump needs to be checked out and or changed again but this time they drain the gas and since the tank is full i am supposed to drive the vehicle until i use most of the gas. i am told they do have the part in stock to make the repair. i don't like the idea of having to drive around not knowing how much gas i have. this is ridiculous. *nm