Consumer Complaint Detail

CHRYSLER / RUNNING BOARD KIT / 9999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006053628 Incident Date: Jan, 22 2006
Consumer's City: GAINESVILLE Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RUNNING BOARD KIT Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1C4GH54R2PX Date added to File: May, 23 2021
Date Complaint Received: Jan, 22 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have had my abs pump replaced 4 times under the recall. most of the time the filter also must be replaced. we have spent almost $500 on this related repair. when i called the customer assistance line i was told they had a "commitment not to assist" and that "they will not help". this is completely unacceptable. to not provide any recourse on this is pathetic. in addition to costing us additional money, this failure has put me and my family at risk. the last time it failed, i cracked a bone in my foot because i had to hit the brakes so hard. to treat a customer like this is completely unacceptable. *jb