Consumer Complaint Detail

DODGE / DODGE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006053729 Incident Date: Jan, 22 2006
Consumer's City: CATLETT Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DODGE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:upper ball joint
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS28YXXF Date added to File: May, 23 2021
Date Complaint Received: Jan, 23 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I failed the virginia state inspection on 23 january 2005 because of malfunctioned suspension. the front upper ball joints have to be replaced on 1999 dodge durango. the inspection facility told me that 7 out of 10 older dodges have this exact same problem, it is a rash of them failing and that they are should be on recall. mileage on my vehicle is over 130,000. i contacted two different merchants who do repair work, both have indicated they believe these to be on recall because of the exact same problem. i contacted my dodge dealer who said they are not on recall. i contacted the dodge company and they said they are not on recall, but all the merchants found it difficult to understand considering the failure rate they see. how do we go about getting this investigated and possibly having this failure added to the recall list? thank you.*ak