Consumer Complaint Detail

TOYOTA / HIGHLANDER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006053854 Incident Date: Jan, 24 2006
Consumer's City: DALLAS Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: HIGHLANDER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTEDP21A440 Date added to File: May, 23 2021
Date Complaint Received: Jan, 24 2006 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated while depressing the accelerator pedal, the transmission momentarily hesitates before properly selecting the correct gear to engage. the vehicle was taken to the dealership several times for inspection. the dealership mechanic reset the software three times, but this did not correct the problem. diagnostic testing were performed on the vehicle. the manufacturer was contacted and sent a representative to inspect the vehicle. the representative drove the vehicle and experienced the hesitation and explained, this is a flaw in the design and the vehicle is free-wheeling. the representative would contact the engineers and try to solve the problem. updated 03/17/06. *jb