Consumer Complaint Detail

FORD / FOCUS / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006054104 Incident Date: Jan, 23 2006
Consumer's City: CANTON Consumer's State: MI
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: FOCUS Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAHP34N16W Date added to File: May, 23 2021
Date Complaint Received: Jan, 24 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 07 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Ford focus has less than 7800 miles on it, and yesterday morning at 5:30 am while consumer's husband was driving to work on south bound on i-75 at 75 mph the driver's side air bag deployed for no apparent reason. *ak thankfully he was not injured however, since he was nearly the only vehicle on the road at the time this is cause for great concern. he immediately called pat milliken ford where we leased the vehicle and they asked him to bring it in that evening for repair. this afternoon (1-25-06) we get a call from the service department that we need to file an insurance claim becuase there is a small dent under the vehicle which possibly hit the sensor and caused the airbag to deploy. they informed us that an adjuster would have to come out and look at it. this has to be a manufacturing defect. there is no way that if something hit the sensor under the car the side airbag should deploy. i have an 8-month old child who's car seat is located behind the drivers side, i can only thank god she was not in the vehicle at the time. while you prepare yourself for the bags to deploy when involved in an accident you never expect them to deploy while driving down a highway. i don't know where to begin filing a claim but i will start with you and will not end until i get some results. i never want to see this happen to anyone else. thankfully there was no one else on the road at the time, my husband could have been seriously injured or worse, caused an accident himself when this incident occured. pat milliken ford told us that there have been at least 3 other ford focus's brought in for the same identical reason. clearly there is something wrong that needs to be looked into for the safety of everyone who owns a ford focus.