Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006054248 Incident Date: Jan, 24 2006
Consumer's City: PLYMOUTH Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm:lower arm
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GP44R11B Date added to File: May, 23 2021
Date Complaint Received: Jan, 26 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 09 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Went to dealer to have the brakes fixed and mechanic told me there was a problem with the lower control arm pivot bolt, and if i didn't have it fixed i could lose control of the vehicle. he said it was a major safety issue. this affected the entire engine cradle. i was told there was a recall for this on the 2001 model. but this vehicle was not included in the recall due to vin. after contacting daimer chrysler told me the same thing ,and said there was nothing they would do about it and suggested i should hold on to my receipt because one never knows when there may be a recall in the future? they referred me to jonathan sanders, senior staff of global relations and he said there is nothing daimer chrysler would do because my vehicle wasn't in the recall even though my vehicle is a 2001 and is experiencing the same problem as the other vehicles that were recalled. i of course am having the mechanic fix the vehicle for obvious safety reasons.*ak