Consumer Complaint Detail
VOLKSWAGEN / TOUAREG / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006054595 | Incident Date: Jan, 27 2006 |
| Consumer's City: WEST NEWBURY | Consumer's State: MA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: TOUAREG | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Structure |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 30 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Twice in 18 months the entire front grill of our 2004 volkswagen touraeg has flown off the car, crashed into the windshield, and then bounced off the top of the car into oncoming traffic. in both cases the motorist, and in one case motorcyclist had to swerve to avoid being hit. the first time it happened was in summer 2004. we had it repaired and vw assured us it was a freak incident, but it occurred again last saturday. both times it occurred when driving at highway speed, but certainly not excessively. it happened once when i was driving, and once to my husband. there was no warning at all. the grill did not appear to be loose or making any rattling noises. we feel very lucky that serious injury was avoided, but are concerned that this is a recurring defect that will sooner or later lead to injury or death to the people driving behind us in particular. *nm |