Consumer Complaint Detail

HONDA / ODYSSEY / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006054631 Incident Date: Jan, 05 2006
Consumer's City: OAK HILL Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:torque converter
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HKRL185XYH Date added to File: May, 23 2021
Date Complaint Received: Jan, 30 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 17 1999
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased used 2000 honda odyssey from honda dealership (366 ml). took great care of vehicle, at 80,309 ml transmission needed replacing. researched issue found that for the 2000 honda odysseys, honda acknowledged a manufacturer's defect with the transmissions used. my vehicle was of canadian origin however it was nonetheless affected by this particular flawed transmission as verified by my vin. in response to an acknowledged defective transmission used in the 2000 honda odysseys honda responds by extending warranties to 7yr/100,000 miles. however because my vehicle is a canadian model odyssey it doesn't matter to american honda that is was affected by the faulty transmission they will not honor any service to correct their acknowledged manufacturer's defect. the vehicle is registered/used in the us so honda of canada will not honor any service to correct the problem. there are numerous consumers in my same position- an acknowledged manufacturer defect specific to our 2000 honda odysseys yet for corporate reasons honda refuses to be accountable to us for something they have already taken responsibility for and have selectively provided remedy to correct. not extending the same recourse as was provided to all other 2000 honda odyssey owners in both canada and america has excluded a population of owners that are nonetheless affected. for honda to provide remedy to select 2000 honda odyssey owners and refuse remedy to a certain class of individuals is extremely irresponsible. this specific transmission defect is clearly a manufacturer/safety issue in that a defective transmission can severely impede the performance of a vehicle. honda has acknowledged the defect yet selectively provided certain vehicle owners recourse but failed to provide all. these defective vehicles abandoned by honda create safety concerns not only for the vehicle driver but also to anyone on the road with them. honda needs to take responsibility for all affected vehicles. *nm