Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006054778 | Incident Date: Jan, 29 2006 |
| Consumer's City: WAUSAU | Consumer's State: WI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Air bags |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2B4GP44R82R | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 31 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 09 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased a pre-owned 2002 dodge grand caravan from the original owner. it had about 32000 miles on it. at about 40000 miles the air bag warning light began to come on and then go off on an intermittent basis. at about 41500 miles the air bag light was on most of the time. the local dodge dealer said the problem was in the wiring harness for the air bag system. the diagnosis cost $88.00. the wiring harness replacement part cost about $10.00. the labor to replace the part cost about $213.00. total cost about $310. it seems that this is a frequent problem in the chrysler/dodge vehicle's air bag system, because the part carried instructions for the 2002-2006 model years. this is not a wear item, but instead it is a manufacturing defect in the wiring system and/or it's connectors. the consumer should not have to pay for defective parts. the consumer pays for a vehicle that is supposed to be of good quality and equipped with safety systems that are reliable and well constructed. the manufacturer should be responsible for replacing these defective parts. *nm |