Consumer Complaint Detail
ADV BRK SYS / ADV BRK SYS / 9999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006055014 | Incident Date: Jan, 22 2006 |
| Consumer's City: BROOKLYN | Consumer's State: NY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: ADV BRK SYS |
| Model Name: ADV BRK SYS | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Equipment |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GW48S14C | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 03 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Feb, 23 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: In february 2004 i purchased a new 2004 jeep grand cherokee at speed motors (authorized jeep dealer) in brooklyn new york. at 7000 miles the dealer had to replace the breaks because the disks had warped. when i operated the jeep at highway speed and applied the breaks the front end would violently shake. at about 14,000 miles i returned the jeep to the same dealer with the same complaint about violent shaking in the front end. he again replaced the brakes in the front. i have since taken the jeep back to speed motors at least five times with the same complaint. i recently learned that speed motors lost it's business relationship with jeep/chrysler and can no longer service my jeep. i again encounter the violent shaking with the front end and took the car to bayridge jeep in brooklyn new york. i dropped the jeep off and later the service manager calls me at home to explain that the front and rear breaks and disks must be replaced. the services manager than explains to me that this will cost around $875.00. i told the service manager that this is an on going problem with this car. he explained that there was nothing he could do. i paid for the repairs at an authorized jeep dealer to avoid any problems with the warranty and to make a record of the break problems with this vehicle. i call the customer services telephone number for chrysler and spoke to a female operator who than past me on to her male supervisor. when i questioned the male operator about how and why an authorized jeep dealer could put a new york state inspection striker on my car with a clear mind knowing that there are major break problems with this vehicle he blew me off again. i want to go on record as saying that there are major safety issues with this car. the date below of 1-23 -06 is the date i took the vehicle to bayridge jeep. the date of incident is the period from time of purchase to 1-23-06. i fully expect this current break replacement to only last a few thousand miles. *nm |