Consumer Complaint Detail

INFINITI / FX35 / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006055260 Incident Date: Feb, 05 2006
Consumer's City: VAN NUYS Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: FX35 Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JNRAS08U95X Date added to File: May, 23 2021
Date Complaint Received: Feb, 05 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 14 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2005 infiniti fx35, on october 2004 from miller infiniti in the city of van nuys, ca and ever since the brakes on this vehicle have been squeaking, 3 months after i bought this vehicle, i called miller infiniti (somebody in the service department) was aware of such issue for this vehicle, and he's only suggestion was "quote on quote" to drive the vehicle really fast in reverse than brake really fast - and that was supposedly the solution to the problem. i took his advice and still no results until this day my brakes are still squeaking, i called miller infiniti today and spoke to carl (service manager) his suggestion was to get on the freeway and on the way out of the exit brake really fast - supposely the solution to my problem. he mentioned that infiniti are high performance vehicles and this is normal. i abundantly disagree, i think that when you drive a brand new luxury vehicle like infiniti you should not have this type of problems and expect the customer to drive like a maniac just to have a normal driving experience (without the squeaking of brakes on a vehicle that has less than 10k miles) and brake like maniac in the middle of the street. i think there is something seriously wrong with the brakes of this vehicle. i told carl if he could check my vehicle, he said that if i were to bring the car in, he would tell me the same thing (basically, just send me back home). suggested to additionally, suggested to brake like such a maniac once a day, everyday... i mean, what kind of advice is this coming from a manager standpoint. if this problem does not get resolved, i will never again buy from infiniti. this is such a poorly made vechicle (poor engineering).i truly beleive this is a safety hazard and of all this models should be re-called. i think lexus and acura are looking pretty good right now.