Consumer Complaint Detail

CHEVROLET / SILVERADO 1500 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006055276 Incident Date: Jan, 31 2006
Consumer's City: DANVILLE Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SILVERADO 1500 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GCEK19T52E Date added to File: May, 23 2021
Date Complaint Received: Feb, 06 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 20 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Spongy brakes, no brakes at times. last incident feb. 1, 2006 while backing in drive. pushed on brake and pedal went to floor. a loud rattling, hammering noise came from vehicle and no braking felt. i have complained about this since i bought the truck in 2003 at 22586 miles. the master cylinder was rebuilt about april 23, 2004 and it didn't help; in fact we about lost all braking going home from dealer. i phoned the dealer and he ordered a new master cylinder. it was replaced may 3, 2004 but the pedal was still spongy and braking very poor. when stopped and engine running you can push the brake pedal clear to the floor. i have been told this is normal. well, normal almost caused a wreck on a down hill t road with my wife with me. i phoned chevrolet customer assistance center (file 1-212176923) for help. a waste of time. i phoned chevrolet motor division (1800-222-1020) and all they suggested was to take the truck back to the dealer, a 30 mile drive one way. they didn't help in four other visits . i did take it back on jan. 6, 2006 for a brake recall on wheel detectors but it didn't help the braking a bit. thanks. *nm