Consumer Complaint Detail

FORD / FREESTAR / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006055355 Incident Date: Jan, 04 2006
Consumer's City: GURNEE Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FREESTAR Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMZA51605B Date added to File: May, 23 2021
Date Complaint Received: Feb, 06 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 22 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Air bag light indicating the air bag would not deploy in case of an accident stayed on. dealership suggested that the light could come on if i were using an aftermarket cell phone charger while driving the vehicle. ford issued an alert to dealerships that stated same. i was made to go out and buy replacement chargers while the dealership investigated the problem using my car chargers to experiment. after picking up the vehicle the light had not come back on. i was told the ford instructed them to replace the computer located near the radio. i am still shocked to hear that a cell phone charger could cause an airbag to not deploy. ford issued an extended warranty for this vehicle given the serious nature of the failure. *nm