Consumer Complaint Detail

FORD / EXPEDITION / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 006055553 Incident Date: Jan, 30 2006
Consumer's City: SAVANNAH Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Feb, 07 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 15 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2002 ford expedition experienced an electrical malfunction due to a liquid build up in its system. the dealership said they could not determine how the moisture was entering the vehicle. the audio system and windshield wipers would not operate in the reverse or drive positions. the vehicle was returned to the dealership twice, on the last occasion, a small fire started, resulting in the starter being burned up. no injuries occurred, but the dealership charged me $1065.70 on the first repair bill, and 335.00 on the second repair bill. an explanation or sensible solution was not given for correcting the problem. *jb