Consumer Complaint Detail

SUBARU / B9 TRIBECA / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006055634 Incident Date: Feb, 01 2006
Consumer's City: PASADENA Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: B9 TRIBECA Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S4WX85C064 Date added to File: May, 23 2021
Date Complaint Received: Feb, 08 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 01 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2006 b9 tribeca subaru purchased 9/2/05. approx 3 months later began to hear rattling sound in area of front dashboard. on feb 2, 2006 vehicle taken to dealership for routine service and also asked them to identify and repair the cause of the rattle. informed on feb 3, 2006, problem was "major" , fire wall was cracked, and pictures were being sent to subaru north america for review. on feb 7th advised that problem with vehicle occurred in production, causing issue with the pitching stopper, and supporting bolts and rivets, which allowed engine movement resulting in cracks in fire wall. on feb 9th advised that further investigation of the problem revealed the problem did not occur in production but rather in the transportation of the vehicle from the indiana plant to the dealership . was told that during transportation of the vehicle, because of the way it was tethered when it was shipped, it resulted in a series of bolt failures. i'm told that subaru has identified all vehicles that were part of this shipment, but was not told what action, if any, they will take about other vehicles. *jb