| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006055641 | Incident Date: Feb, 08 2006 |
| Consumer's City: FLORENCE | Consumer's State: AZ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: SIENNA | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Air bags:frontal |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 5TDZA23C25S | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 08 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 14 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: We have a 2005 toyota sienna which we purchased new in oct. 2004. no problems appeared until nov, 2005. the air bag (srs) passenger front seat light came on indicating the air bag was turned off and also the dash light came on. the car was taken to toyota dealer who reset this. before we arrived home the same problem recurred. contacted the dealer who informed me to bring it back as soon as the light would remain on for a day etc. this was difficult as we are approx. 70 to 80 miles one way from the dealer. jan. 20/06 returned the car to the dealer who reset it and everything was fine, said they had contacted toyota who said it was the passenger in the front seat who was creating this problem, the passenger is my wife who was not at all impressed with this statement! 20 minutes after leaving the dealership the same problem returned. the dealership was now closed. phoned toyota direct on jan. 30/06 and received a claim number as i was unable to receive any more assistance from the dealership. latest word now from the dealership is they are waiting to hear from there toyota service rep. and will sit up an appt. when he is available. this air bag has turned itself off at least 27 times since the end of nov./05. this is very serious as my wife, family and friends ride in this car and in the event if an accident with this air bag turned off will no doubt possibly lose there lives. there just doesn't appear to be any hurry to solve this problem and hope you may be able to offer some assistance. *jb |
