Consumer Complaint Detail

FORD / EXPEDITION / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006055675 Incident Date: Feb, 02 2006
Consumer's City: MONROE TOWNSHIP Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Seats:mid/rear assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMPU18L13L Date added to File: May, 23 2021
Date Complaint Received: Feb, 09 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 14 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Have a ford expedition. the 2nd row, middle seat will not stay in a locked upright position. notified ford, as this is a serious safety infraction. any child or adult could be seriously harmed in the event of an accident, as the seat would collapse forward. ford claims the part which controls the latching of the seat into an upright position (known as a seat handle release) is trim and therefore uncovered by warranty. this is not an issue of fixing a door handle or a cracked piece of plastic, but to correct a safety concern that could cause damage in the event of an accident. repeated phone calls to ford has yielded no results and while the ford employees i spoke with concur that the issue is a safety concern, they are unwilling to re-categorize the part or allow the part to be covered under warranty. *nm