Consumer Complaint Detail

GMC / SIERRA / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006055977 Incident Date: Jan, 12 2006
Consumer's City: DAYTON Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SIERRA Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2GTEK19T5X1 Date added to File: May, 23 2021
Date Complaint Received: Feb, 12 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 29 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I sent this info to gm customer service and they told me the problem was because i live in ohio where salt is used on the roads in the winter. i did not bother trying to debate this silly response, i am just forwarding same info to your department. i am the original owner of a (gmc sierra z-71, 4x4 which has always been garaged and only has 66,000 miles. while replacing a failed right rear brake caliper, i noticed the brake shield was extremely rusty. during this inspection an approximately 4 inche piece broke off in my hand (see pictures). i perform most repairs myself but since this involved removing the axle it was beyond my capability. the cost of this repair at bob ross gmc was $222.00 which i paid. i am writing gmc because i do not believe a part such as this brake shield should rust so bad as to fall apart and have rusted through holes (see attached photo) in only 6 years. i have inspected the driver's side rear brake shield and although not quite as bad as the passenger side rear brake shield, it is extremely rusty and probably will fail and need replaced in the next year. my position is this is a material design flaw that gm should investigate. failure of this part, as in my case, will allow the elements (water, snow, dirt, rocks, etc.) to damage the brake rotor and ultimately cause premature brake wear and failure. the brake shields on the front brakes have no rust, as i would expect of a vehicle that is only 6 years old. i can send pictures of failed part but not sure how to do with this form. *nm