Consumer Complaint Detail

CHEVROLET / TAHOE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006056116 Incident Date: Jan, 26 2006
Consumer's City: CALIFORNIA CITY Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: TAHOE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEK13T54R Date added to File: May, 23 2021
Date Complaint Received: Feb, 13 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 08 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My odometer stopped functioning on my 2004 tahoe z71. i brought it into the dealer under warranty. the dealer advised me that this was happening to all of the tahoe's and they were back logged trying to get the parts. it took over a week to get my tahoe back. the dealer said that they repaired my cluster. the hour meter has 279 hours less now than it did when i brought it in. the mileage had 4 more miles on it. i called and advised the dealer that the hour meter had 279 hours less and asked him if they repaired the cluster or replaced it? he said they repaired it. so i called my brother in-law who's been a mechanic for chevy for over 29 years. he said that they had to replace the cluster and just reprogrammed the mileage and hours. why would the dealer make a false statement to me and tell me that they repaired the cluster when they must have replaced it? also, why hasn't this been a recalled by chevy? it's a safety hazard and is happening to all the tahoe's. i have only driven it home, so i can not tell you if the problem has been permanently corrected.*jb