Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006056169 Incident Date: Feb, 08 2006
Consumer's City: SUN PRAIRIE Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C8GP44322R Date added to File: May, 23 2021
Date Complaint Received: Feb, 14 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 19 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our 2002 chrysler town and country with 30,000 miles on it began having problems with the power steering in december of 2005. the check engine light came on february 2006 so we brought the van into a chrysler service shop. we were informed that the seal to the power steering fluid was leaking so we had to replace the entire steering rack. the check engine light indicated there was an internal transmission problem. after tearing the transmission apart they found that the torque converter needed replacement as well as the seals on the internal clutches. this vehicle only has 30,008 miles on it. we were forced to pay the entire $3183.89 to fix it. it was a poorly built vehicle with faulty parts. we are upset that chrysler can not tell us why a vehicle with so few miles needs all these major replacement parts and will not take any responsibility or stand behind this vehicle. *jb