| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006056259 | Incident Date: Feb, 13 2006 |
| Consumer's City: GREENFIELD | Consumer's State: WI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Nissan North America, Inc. |
| Model Name: MURANO | Model Year: 2005 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:linkages:tie rod assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JN8AZ08WX5W | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 15 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 21 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2005 nissan murano purchased may 2005~ 13,000 miles: i was in process of a y turn. when i put the car in reverse to back up, the car would not move, i put the car in drive in made an attempt to drive forward. the car did not move. thinking maybe i might be on something, i put car in park, got out and looked around and underneath my wheels. nothing. got back in the car and tried to back up again. car would not move. i got out, stood in front of the car and looked at it. i could readily see the left front wheel was turned in the direction they were supposed to be since i was in the process of a y turn. however, the right wheel was facing the opposite direction. i knew this car wasn't going no where. but for the life of me i did not get how that could suddenly be. i did not hit anything. the pavement was flat. no curbs, no nothing in the way! i was stuck blocking my cul du sac. i called the dealer. i talked to a guy in service department. i told him what the situation was. he said, "it sounds like tie rods are shot." i said, "on a new car?" he said, i will call the tow driver. there is no visible damage underneath or anywhere on the vehicle to indicate i hit anything or that anything hit me. i did not run over or hit anything. i was just in the process of a y turn. the tow driver arrived. he walked around the vehicle as i told him what happened. he said, "this is going to be a problem!" as the car was being pulled onto the flatbed trailer tow, i cringed, covering my face from the noise of metal crushing and bending. i knew whatever was wrong with my car was now enhanced by the tow. it is definitely the tie rod. the damage is $5,000.00. the result, the service department said i hit something and nissan won't pay. i know it is a parts failure or manufacturing defect. my car is on rack at dealer now so any asap info would be appreciated. *nm |
