Consumer Complaint Detail

KEYSTONE / COUGAR / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006056487 Incident Date: Jan, 20 2006
Consumer's City: CAMINO Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Keystone RV Company
Model Name: COUGAR Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4YDF2952724 Date added to File: May, 23 2021
Date Complaint Received: Feb, 16 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 28 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: A structural failure of the frame - our 2002 keystone montana 5th wheel trailer model 2955rl, vin#[xxx] had multiple welds break and crack in the kingpin area and under the bedroom of the trailer. this allowed the sidewalls to drop and the kingpin to oscillate up and down like it was attached to a diving board. the oscillation caused a partition to be pushed through the ceiling. this failure made the trailer unsafe for towing until emergency repairs were made. pictures of the weld failures are available. at the time of the failure we were 300 miles from home in bakersfield, ca. the only dealer in the area was reluctant to repair vehicles sold by other dealers. temporary repairs were made by an independent repair shop which was recommended to us. *nm updated 07/17/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)