Consumer Complaint Detail

PONTIAC / GRAND PRIX / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006056624 Incident Date: Feb, 16 2006
Consumer's City: STRATFORD Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND PRIX Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Steering:rack and pinion
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2WP52K3WF Date added to File: May, 23 2021
Date Complaint Received: Feb, 19 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Was driving car when it became nearly impossible to steer the car to the left. turning the car right worked normally. my repair shop determined that the pinion bearing on my rack and pinion unit had failed and requires replacement. after researching this problem on line, i found a recall was in effect for this problem. after contacting my local dealer to resolve this problem they stated that my vin was not included in the recall, despite the failure matching the recall posted on the nhtsa website and gm's own description of the problem. i then called the zone representative for pontiac to solve this problem and got the same vin number story as the dealer gave me. it seems the scope of gm's recall is inadequate and needs to be corrected. my car is in the shop now awaiting a replacement gm unit. i have taken pictures of the failed unit, and it shows the failed parts. *nm