| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006056768 | Incident Date: Feb, 16 2006 |
| Consumer's City: JUNEAU | Consumer's State: AK |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: RAM 2500 | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, other:fuel injection system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B7KF2362YJ | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 20 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 29 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: At approximately 14 miles north of town on a remote stretch of mountain roadway the 2000 dodge/cummins ram 2500; with only 57,000 miles, shut down as if i had turned off the key. i know several dodge/cummins truck owners and many have had experiences with the fuel injector pumps going bad on low mileage, late model trucks. ended up having the vehicle towed. two days later put the truck on the ferry headed back to juneau. i made contact with daimler/chrysler corporation customer assistance. i described the above incident. i also stated that i was aware of the ongoing problems and numerous failures with the dodge/cummins fuel injection pumps. daimler/chrysler stated that the vehicles warranty period had expired but that the company would entertain the prospect of assisting me with the repair since the mileage was so low and acknowledge that the corporation was aware of the fuel injection pump problems. daimler/chrysler told me to get a diagnosis from a dodge dealership before they would proceed with any assistance. i promptly delivered the truck to the dealership that morning. i had to sign an agreement for a minimum of 1 hour labor at $100.00/hr. they confirmed my diagnosis of the fuel injection pump and quoted $2700.00 for the repair. i called the next morning and relayed this information to daimler/chrysler. they stated they would contact the dealership and get back in touch with me. daimler/chrysler has not made any attempt to contact me. *nm |
