Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006057064 | Incident Date: Feb, 11 2006 |
| Consumer's City: WESTLAKE | Consumer's State: OH |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2C4GP54L21R | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 22 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 20 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a chyrsler 2001 town and country minivan with 81,000 miles. experienced a major failure of the transmission on 2/12/06 from western new york to my home in cleveland, oh. failure occurred outside erie pa on interstate 90 . had the van towed to chrysler dealership in erie pa. and then i rented a car to get back to cleveland. dealership called and said that the output/input shaft had broken and sprayed metal through out the transmission including damage to the transmission case. dealer stated that the van required a new re-manufactured transmission at $3,800.!! i called chrysler for assistance because i felt that a vehicle with 81,000 miles on it should not have a major transmission failure like that, and i also felt the cost of the repair was excessive. chrysler's response was sometimes this happens and there is nothing they can do. case closed. even the fact that i have owned 3 chrysler minivans didn't matter to them. since the van was 2 hours from my home, i had no other reasonable option but to have the dealership put in the re-manufactured transmission. *jb |