Consumer Complaint Detail

SUBARU / FORESTER / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006057142 Incident Date: Feb, 21 2006
Consumer's City: BOWIE Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Subaru of America, Inc.
Model Name: FORESTER Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JF1SF6559YH Date added to File: May, 23 2021
Date Complaint Received: Feb, 22 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 29 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Letter received from subaru march 2004 stating that a cooling system conditioner needs to be added to the cooling system to prevent an external coolant leak at the vehicle's engine cylinder head gaskets. went to subaru as required by letter march 9, 2004, they add cooling system conditioner and i am told this will prevent leaks at the engine cylinder head gaskets and this is stated in the letter too. note that the first time, i receive this notice is 4 years after purchase. the most recent service, i had done by annapolis subaru was the coolant system service in november 2005. it is february 2006 and my car needs a cylinder head gasket. according to service department at herb gordon subaru, the consequences of not replacing the cylinder head gasket is engine failure. engine failure is a safety risk. at no point are you warned that your engine may stop operating while driving. this is a costly repair. i am told that subaru will pay for this repair if your car has less than 100,000 miles. my car is well maintained and has 132,297 miles on it. the service person then tells me that the head gasket was redesigned by subaru to prevent this issue from happening again. subaru is responsible for designing a faulty head gasket on brand new automobiles, where is the mandatory recall? *nm