Consumer Complaint Detail

FORD / WINDSTAR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006057305 Incident Date: Jan, 09 2006
Consumer's City: DARIEN Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Structure:frame and members:underbody shields
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMZA5148XB Date added to File: May, 23 2021
Date Complaint Received: Feb, 24 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 02 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On january 10,2006 my wife [xxx] was leaving work that evening. when she started to drive she heard sum noises from underneath her car. it is a ford windstar van 1999 70,000 miles vin [xxx]. we are the original owners. she noticed her steering wheel had to be turned down to 6 o'clock to keep her wheels straight. she thought it was the power steering. when she got it to car-x in westmont,il they told her it was the cross member frame. this helps supports the transmission. the cross member had rusted away on one side and on the other side showed a crack where the other bushing hole was. we could not go to ford dealer because of the cost factor. it has been fixed and seems to be driving just fine. i did contact ford on january 23 and we did not get any restitution for our cost. but we also wanted ford to investigate the possible hazard. if my wife was driving on the highway when this item borke she would had been killed. even the mechanic thought the metal frame seemed to show metal fatigue. i still have the part that was replaced for examination. i also took pictures if you are interested. i am very concerned. thank you. *jb updated 07/17/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)