Consumer Complaint Detail
CHEVROLET / SILVERADO 2500 / 1998
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006057463 | Incident Date: Feb, 26 2006 |
| Consumer's City: SOUTHAMPTON | Consumer's State: MA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: SILVERADO 2500 | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GCGK29R9WE | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 26 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 09 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Bought a 1998 chevy silverado 2500 in december 2005 with approximately 132,300 miles private sale. about 1 month ago i had a complete brake job done $1,000 (new everything) not by a chevy dealer. i was shown the old brake components, the rears were severely rusted and there was no wear on the pads. i was told this was because they hadn't been engaging. there was corrosion in the front and extreme wear. i brought the truck back to the shop three times because it would pull to the right upon braking, and stopping was either really touchy (locking up) or a bit delayed. each time they replaced parts and looked at it for free. the third time the repair shop said "it was something related to the abs system, but we would have to go to a chevy dealer to have it diagnosed". i went online and found information about the 1999-2002 general motors safety recall for a defect that will cause corrosion on the speed sensors and "may cause unwanted abs activation at low speeds". this is the problem and was confirmed by removing the 60 amp abs fuse and the problem didn't occur. i called the 800# listed on chevrolet.com and was told that if the problem was found to be a defect that i should call chevy again. i had an appointment with a chevy dealer this morning and explained to the dealership what i had found. the dealership found the left front sensor corroded and broken so it had to be replaced. the right front sensors were corroded but not broken. all sensors were cleaned and an anti-corrosion compound was applied. i called chevrolet again and was told that even though their service manager agreed with the diagnosis and repair that the recall didn't include my vehicle, but that i should keep my repair bill and proof of payment so that if and when the recall is extended i may be reimbursed. why shouldn't i be reimbursed now if it's a known safety issue? thank heaven i wasn't involved in a crash. *jb |