Consumer Complaint Detail

MERCURY / TRACER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006057538 Incident Date: Feb, 26 2006
Consumer's City: MONROE Consumer's State: CT
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: TRACER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM13P7VW Date added to File: May, 23 2021
Date Complaint Received: Feb, 27 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 22 1997
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1-car seemed to bottom out in the rear when 4 occupants were in car, also scraping noise. 2-checked car and found contact-coil springs rubbing against car, appeared to be out of the holder. checked and found both rear springs broken. springs provide vehicle stability, control and handling. 3-replaced both rear coil springs, i have both old springs. instructions for installation of new springs have the springs installed 180 degrees from the position of the old springs. tight coils up, oem was tight coils down. *nm