Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2006
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006057732 | Incident Date: Feb, 23 2006 |
| Consumer's City: SIOUX FALLS | Consumer's State: SD |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2006 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:storage:tank assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWAK73C16P | Date added to File: May, 23 2021 |
| Date Complaint Received: Feb, 28 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 19 2005 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased a 2006 passat from graham automotive in sioux falls, sd on december 20, 2005. on friday, feb 24th when driving on i-229 in town i thought i heard some sort of noise in the trunk. upon getting to my destination, i noticed a smell like gasoline, i looked under the vehicle to notice that there was a leak in the right front section of the gas tank. i immediately took the vehicle to the same dealership which was 2 miles away. they put it up on the rack and had already determined it was not covered by warranty. i looked at the gas tank and noticed that the part of the gas tank that was ruptured was exposed and had to have been damaged by some kind of debris. when driving on the highway i never saw anything in the road or anything fly from behind the vehicle, it was a sunny day so visibility was good. i have spoken with the service manager and the general manager of this dealership and they both claim this is not the fault of design and are not honoring the warranty on this issue. they said i could speak with the regional vw rep, john farber on march 1st when he's in town. they quoted me a price of $900 to replace the gas tank. on march 1st, i met with mr farber and doug the service manager, they had already discussed this as mr farber had a copy of the warranty info prepared with highlighted text saying that it was not covered and he would not do anything for me. i then showed him a news story i saw online about government investigations into ruptured gas tanks on nissan muranos and chrysler pacificas. he seem uninterested in this and stood his ground. the dealership only offered a 10 percent discount on the $900 estimate. i have informed them of my intentions to contact your office on this matter. *nm |