Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006057870 Incident Date: Feb, 25 2006
Consumer's City: SAN JOSE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Mar, 01 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 28 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Car is 3 1/2 years old. 52,500 miles. (2500 miles out of warranty) engine coolant flushed/replaced at 40,000 miles as required. heater core just failed while on the freeway, blowing vapor into the cabin and steaming up the windows to the point the car was barely drivable. vw america would not assist with the repair citing the age of the vehicle. i guess vw considers a car that's less than 4 years old to have significant problems. repair cost is close to $1300. i will never buy a vw again, and i have already dissuaded a colleague at work from buying one as he was in the market for a new car. *jb