Consumer Complaint Detail

FORD / WINDSTAR / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006058381 Incident Date: Feb, 22 2006
Consumer's City: BETHEL PARK Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Structure:frame and members
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMZA5144XB Date added to File: May, 23 2021
Date Complaint Received: Mar, 06 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 09 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Engine subframe failure at 78k miles, about 6 inches of the engine subframe on the right rear has totally rusted away, rest of subframe is pristine, right rear engine mount was not supported, noticed clunking sound and wheel shift to 6 o'clock position that initiated investigation never impacted, original owner, transmission pan has no nicks (lower than frame) car was undercoated when new ford says it's a normal problem, actually said replacement frame is backorder for 3 weeks, was able to find 1 replacement at another dealer, all mechanics i talked with at the dealer said they had never see n this problem before and we're talking guys with 20+ years of ford experience potential total loss of vehicle control, accident, crash, etc. 6 months out of extended warranty ~$1350 to fix pictures and old part available. *nm