Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2003
2 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006058462 | Incident Date: Feb, 10 2006 |
| Consumer's City: GOLDSBORO | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2003 |
| Vehicle Involved in a Crash: Yes | Component's Description: Seats:front assembly:recliner |
| Vehicle Involved in a Fire: No | Persons Injured: 2 |
| Vehicle's VIN#: 1D4GP24373B | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 06 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: Yes | Purchase Date: Mar, 17 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My wife and 3 children, in a 2003 dodge grand caravan were hit in the rear while stopped at a red light. the driver seat broke, and collapsed to the full recline position during the wreck. this has caused my wife to have back, neck, head, and a left knee injury. i told dodge about this seat, so they sent an investigator out, then wrote me back saying the seat was not broke but bent, and that i had no claim. when i went to pick the car up from the body shop, the owner showed me the seat, pulled the cover down to see that the metal tube was split in two. i took the seat to the local dodge dealership, and they too agreed the seat broke. now, i have the seat and pictures. the only way to actually see the seat back is broken, is to pull the cloth material away to see it. the body shop owner said the dodge investigator never looked inside the seat. although, i could tell it was broken when i arrived at the accident, by the way the seat back was kind of twisted, and tweaked over to one side. there have been lawsuits in the past on chrysler/dodge because these seat have killed babies in a baby carrier behind the driver seat because of these seat reclining back, and yet dodge is in denial. *jb |