Consumer Complaint Detail

SATURN / LS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006058508 Incident Date: Feb, 21 2006
Consumer's City: CINCINNATI Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8JU54F42Y Date added to File: May, 23 2021
Date Complaint Received: Mar, 07 2006 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On the 22nd of february of 2006, my 2002 saturn l-200 engine suddenly and without warning, died. the car, luckily, was going approximately 25 mph. it was towed to a reputable repair shop and diagnosed with timing chain failure with possible repair costs starting at $ 2,800.00. my warranty had expired so i had the car towed to a saturn dealer to see if anything could be done to help save money. the saturn dealer recommended a full engine replacement for $2,130.00. i contacted corporate saturn to see if more could be done to help with costs at which time i quoted to them the information i had found online about the nhtsa investigation going on regarding the l-series and the timing chain failure. the representative stated that she had never heard of the investigation. they decline to assist me at that time. the car is now getting a new used engine the 580,000 miles on it with a 12 month/12,000 mile warranty. *jb