Consumer Complaint Detail
DODGE / GRAND CARAVAN / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006058584 | Incident Date: Mar, 06 2006 |
| Consumer's City: OAKWOOD | Consumer's State: IL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CARAVAN | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:caliper |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2B8GP44382R | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 07 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 31 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I took my 2002 dodge grand caravan to a repair shop to have my brakes looked at. they informed me that they did need replaced and i agreed to the service. i mentioned to them that my brake light came on periodically when putting on the brake but went out abruptly after the brake was depressed. they went and checked the brakes carefully and found not one but two brake calipers were either crushed in pieces or broke completely in half. my vehicle only has around 45,000 miles on it and was told by this shop and the dealership when i called them that this was highly unusual. i was gravely concerned about this safety problem and what this would mean to the remaining two calipers. i contacted chrysler about the problem and they basically told me there was no recall on it, it was out of warranty and there was nothing they were going to do about it. i told them this went beyond a "warranty" issue into a safety issue. this part was not wore out, it was defective (not one but two of them) and a safety hazard. *nm |