Consumer Complaint Detail

CHRYSLER / 300M / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006058930 Incident Date: Mar, 09 2006
Consumer's City: FAYETTEVILLE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: 300M Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Mar, 11 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jun, 07 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On march 10, 2006 my fiance was on her way home from work. she had just started moving when a stop light turned green. about 150 feet down the road from the stop light the traffic came to a stop because of a traffic jam. when my fiance applied the brakes the brake pedal went down to the floor and the car had no brakes what-so-ever. she rear-ended a ford escort that was in front of her. we have two witnesses to the fact that 15 minutes after the accident, the brake pedal was still on the floor. when the police arrived, the officer wouldn't even push the car off of the road when we told him that it had no brakes. we had to wait until a tow truck moved the car from the road surface. i am now facing an insurance claim form my car and the other car due to a failure in the brake system. the car is being towed to the body shop on march 13, 2006 where i am going to tell them about the brakes. once the car is repaired i will them take it to the chrysler dealer and have them do everything they can to the brakes to see why the failure happened. my car is a 2004 chrysler 300m platinum series. *jb