Consumer Complaint Detail

DODGE / DURANGO / 2004

Recalls
1 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 006059076 Incident Date: Mar, 09 2006
Consumer's City: RAVENNA Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: Yes Persons Injured: 1
Vehicle's VIN#: 1D4HB48N34F Date added to File: May, 23 2021
Date Complaint Received: Mar, 12 2006 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 31 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt*: the contact stated while driving 15mph the vehicle caught on fire. there is possible internal smoke damage to the contact's lungs. when the fire department extinguished the fire the police department filed a report. the fire started with the internal lights and headlights switch. the insurance company determined the vehicle was totaled and are currently inspecting the vehicle. previously, on multiple occasions the vehicle was taken to the dealership for electrical issues. the internal lights remained illuminated, the alarm turned on, and while touching the door it shocked the contact. the dealer replaced the keyless entry, an electrical part and a part in the heater. the vehicle was being taken back to the dealership when the fire occurred.