Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2002

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 006059107 Incident Date: Feb, 19 2006
Consumer's City: GOLDENROD Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 3VWSE69M22M Date added to File: May, 23 2021
Date Complaint Received: Mar, 13 2006 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The '02 jetta 1.8t 4-door was stopped at a red light. the jetta proceeded into intersection. jetta was hit (t-boned) on drivers side door and rear passenger door by 1995 grand marquis, mercury in excess of 45 mph. ticket was issued for failing to stop at a red light, no braking on part of the mercury. extensive damage to the jetta - the front door was driven into the drivers cage which moved the front seat and bent the steering wheel. the front windshield formed a large crack, probably from a side stress point and did not shatter, the drivers side windows in both door shattered. severe frame damage could be seen and none of the drivers side doors could open, nor the passenger side either after the accident. the drivers side airbags (2), located between the two damaged doors and also the airbag between the drivers side door and windshield failed to deploy. vw claims that the car decided because the seat belt was in use, the car made an intelligent decision not to deploy the airbags. this is either false or an error in how the car is designed. airbags should deploy and not decide that the seat belt was sufficient - it was not sufficient, as there were medical injuries. jetta is totaled, but being held by usaa, pending anyone who will investigate this issue on my behalf. others should not have to suffer if a problem can be identified here and resolved. *jb