Consumer Complaint Detail
TOYOTA / HIGHLANDER / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 006059411 | Incident Date: Mar, 15 2006 |
| Consumer's City: FRESNO | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: HIGHLANDER | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Latches/locks/linkages:doors:latch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTEHF21A830 | Date added to File: May, 23 2021 |
| Date Complaint Received: Mar, 15 2006 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 1. notice or recall received ssc 40b highlander child protection lock system safety recall 2. contacted 2 toyota dealerships to schedule an appointment and the national customer service line and was advised that appointments were not available but cars were taken in the order received on a given day with prior days cars being serviced first. 3. i attempted to set an appointment at the convenience of both dealerships this week, next week, next month or even two months away when i could take my vehicle in and have the 30 minute (approximately) repair completed within a reasonable time. i was told that no such appointment could be made and that i had the choice of bringing the car in between 7:00 a.m. and 9:00 a.m. and that it would be done in a hour and a half to three or four hours. toyota in their recall notice promises "any toyota dealer will modify the cpl lever at no cost to you in as convenient a manner as possible." it further states "make an appointment." *nm |